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FAQ

FAQ FOR STATION WAGONS

WHAT IS A GROUP BREAK?

A group break consists of several participants sharing one or more boxes of cards, divided according to teams, divisions, players or any other predefined method.

WHAT IS A PERSONAL STATION WAGON?

A Break Perso corresponds to the purchase of a complete box on our website or during a stream.
The box is opened before or after the next live break, and all hits are sent.

WHAT ARE THE DIFFERENT TYPES OF STATION WAGON?

Break Team Random

In Team Random, the team list is shuffled five times using Random.org. Only the last print run is retained. The final result is then associated with the participants: the person who chose the spot n°1 gets the team in first place in the draw, and so on.

Break Team Select

In Team Select, each team has a predefined prize based on the potential value of the cards in the box.
For example, a team with the top pick in the last draft will generally command a higher price than a team without stars or rookies.

Break Random Hit 

In a Break Random Hit, All cards are first opened and listed, then randomly allocated to participants.
This type of break is preferred for products with a low number of cards, as it ensures that each participant receives a card.

HOW TO PARTICIPATE

No matter what break, simply buy a spot to take part.

WHAT DO I GET WHEN I BUY A SPOT IN A STATION WAGON?

By purchasing a spot in a break group, you receive the hits corresponding to the criteria specified in the break. To obtain a complete box, make a purchase in the Break Perso.

For example, if you bought the spot from the Colorado Avalanche, you will receive only the hits associated with this team at the break.

WHICH CARDS WILL YOU RECEIVE?

You get all the cards you are assigned, except for the basic cards.

AM I GUARANTEED TO RECEIVE A CARD?

You may not receive any cards if no hit has been released for your assigned team. By default, base cards are not sent, but you can contact us to receive them if you haven't received any.

WHERE TO WATCH THE BREAK LIVE?

Visit break will be broadcast live on Facebook and/or YouTube.
If you're unable to attend the live event, the full station wagons will remain available on YouTube.

WHEN DO THE BREAKS TAKE PLACE?

Visit BREAKS take place on the date indicated in the description of the chosen station wagon. Even if not all places are sold out, the break will take place at the scheduled time.

HOW DO I CLAIM MY CONSOLATION PRIZE FOR A LOST MINI?

To claim the card corresponding to the value of a lost mini, please follow the steps below:

Prepare your shipment Print out the mini invoice and prepare a prepaid return envelope.

Send it to the store Include the postage-paid envelope and receipt in your shipment. The envelope will be used to return your card.

Delivery times Please note: we do not guarantee Canada Post delivery times.

Important information:

  • Spotlights cannot be combined.

  • You have a maximum of one week (stamp date) to claim your prize.

  • You will receive an Upper Deck product worth the mini you lost.

 

WHAT HAPPENS IF THE TEAM ON THE CARD NO LONGER EXISTS?

The card will go to the team to which the franchise has moved. For example, a Nordiques card goes to the Avalanche. In the case of the Jets, even though the team has returned, an old Jets card goes to the Coyotes. The New Jets, on the other hand, receive Atlanta cards.

WHAT HAPPENS IF 2 TEAMS OR 2 PLAYERS END UP ON THE SAME CARD?

If a card can be allocated to two participants, it will be allocated as follows randomly via Random.org at the end of the break.
The list will be randomized five times, and only the last result will be taken into account.

WHAT HAPPENS IF IT'S AN INTERNATIONAL OR ALL-STAR TEAM CARD?

In the case of an international or All-Stars team, the card goes to the team with which the player played during the box year. If there are no details of the team, the card will be awarded to the team with which the player played the most matches.

WHAT HAPPENS IF A RETIRED PLAYER'S NATIONAL TEAM CARD IS RELEASED?

The card will be awarded to the team for which the player has played the most matches during his career.
For example, a Bobby Orr card with Team Canada will be awarded to Boston.

WHERE TO ASK QUESTIONS

If you have any questions, please contact us by e-mail at info@zonecollectionsbreak.ca or via Messenger on Facebook.

DELIVERY FAQ

HOW DOES DELIVERY WORK?

Delivery of cards won in breaks or draws is always free of charge by default via Canada Post regular mail. We cannot guarantee service or delivery times once the parcel is in the hands of the post office, but we do ship the cards once a week. For 12 $, You can add a Canada Post tracking number to your order, so you'll know where your cards are, and have an estimated delivery time of between 2 and 8 days.
Without tracking, we cannot guarantee delivery to 100 %, so we strongly recommend this option for high-value cards.

HOW WILL MY CARDS BE SENT?

All cards will be sent by Canada Post regular mail, protected in a card box. toploader and a bubble envelope.
An insurance and tracking number can be added via the shipping section when ordering.
The shipment will be made no later than 5 days after break.

HOW DOES IN-STORE RECOVERY WORK?

Breakaway cards can be picked up in Saint-Hyacinthe or Saint-Jean-sur-Richelieu, within a maximum period of 5 working days after the break.